OpenClassrooms offers the Vonage videoconferencing tool which allows students and mentors to carry out mentoring sessions and assessments directly on the platform.
Why is this tool required and what are its benefits?
The use of our videoconferencing tool allows more accessibility for mentors and students, as well as better monitoring of student attendance and supporting your mentoring.
- Centralize your sessions in the same place, directly available on the platform.
- Save time: more fluidity in completing and recording sessions and assessments
- Comply with GDPR rules: the OpenClassrooms videoconferencing tool is a secure tool
- Guarantee the respect of confidential information and compliance with GDPR rules
- For assessments, the use of this tool allows the storage of the recording directly on our platform, guaranteeing in particular their accessibility during the jury.
How to use this tool optimally?
In order to guarantee optimal functioning of our tool, we invite you to ensure that you have:
- Carried out the technical and audio test before each session / assessment
- Used a minimum bitrate of 150 kbps, and a recommended bitrate of 300 kbps
- Avoid the use of energy-intensive tools or software to ensure sufficient bandwidth for the smooth use of the tool.
What to do in case of difficulties using the tool?
If you encounter a situation (technical bug for example) that prevents you from carrying out a mentoring session, you can alert us via the platform directly. In addition, please note that the tool does not yet allow certain functionalities in the case of special arrangements for students with learning disabilities, for example.
How does it work?
Upon session completion without Vonage data, mentors encounter a pop-up to select reasons. This data will be stored, setting the stage for efficient billing processes and identifying any misuse seamlessly.
If you encounter a problem with an assessment, you can contact us via the contact form
Why is OpenClassrooms using Vonage?
Vonage is the market leader in communications platforms. The OpenClassrooms teams conducted in-depth monitoring and research which led to the selection of Vonage. Vonage is a secure tool that ensures maximum reliability (99.999%) and compliance.